Delivery Information
Your orders will be shipped within 3-10 business days (Monday-Friday) upon receipt of the bank confirmation. In domestic orders, the cargo company will deliver your order in 1-3 days and in overseas orders in 7-15 days. From delays caused by cargo GUİ TASARİM AKSESUAR LMD. Sti. is not responsible.
Delivery times of special production products vary according to manufacturing time. Delivery of such products may also vary.
In case of a setback from us, you will be informed about your membership information. That's why membership is complete and accurate information is important. Delivery is not done on weekends and feast days.
All of the products you have selected will be delivered to you by the cargo company we have contracted.
The products you have purchased will be notified by a confirmation email. If any of the products you have selected are not in stock, an e-mail will be sent to you and you will be notified of the date on which the product will enter the original stocks.
www.guibag.com is on-line shopping site. It allows multiple users to shop at the same time. In rare cases, it is possible for the consumer to buy the same product and the product is exhausted in stocks;
If you have made your payment via internet, there is at least 4 (four) maximum 30 (thirty) days waiting period. If the product cannot be given to the consumer between these dates, his / her payment will be returned to him / her.
For overseas orders, GUI DESIGN ACCESSORIES LMD. Sti. is responsible for domestic cargo tracking. The buyer is responsible for the fact that the product cannot be tracked after exiting the country.
Warranty conditions
All products are under the guarantee of the manufacturer unless otherwise stated. Please check the product during the delivery of the cargo in order for the warranty conditions to be valid. When you see a damage, keep a record and do not get the product. Any changes to the product, deforming the product, or disruption of the original design of the product are not covered by the warranty.
Product Return Policy
If the product you purchased through our site is faulty, you must contact us from our online support section within 7 days from the delivery date. Following this information, you will be replaced with the new product by UPS cargo company AV5699-Eticaret-Merkez agreement code. If the ordered product error is caused by customer use or if the product is used within 7 days, the product will not be returned and exchanged. In accordance with the Law on Protection of Consumers No. 4077, applications are essential as product return and replacement requirements.
